Comparing and booking a hotel for your travel has become easy nowadays.
A person who stay in a hotel is called a guest and never a customer. Hence, hotels should ensure that they provide one of the best services to make their guests come back to them.
Internet has made things simple for us and you can now book a hotel within few clicks. We have several sites available, wherein we can compare hotels.
A survey by TripAdvisor found that 62% of their users prioritized recommendations by friends and family while planning a trip.
Like most hotels, your hotel probably also has a social media page.
When Online Travel Agencies (OTAs) first emerged, they were heralded as the best way to get customers to hotels.
Back in September, TripAdvisor announced that they would be bringing a whole host of changes to their platform soon.
Like any business, customer loyalty is an important factor in a hotel’s success.
Modern hoteliers have their hotels listed on multiple OTAs and also have a website and booking portal set up for direct bookings.
Your hotel probably gets its fair share of business travelers.They are no-nonsense guests traveling because of work.
When you run a hotel, you can control a few things - the guest experience, the inventory, the amenities etc.
The internet has revolutionized the world of hospitality for good.
Nothing speaks about the quality of a hotel than the guest experience it provides. A great experience means a happy guest, and happy guests are good for business.
Since being established in 2000, TripAdvisor has come a long way in building a platform that millions of travelers trust
Companies like AirBnB have revolutionized and disrupted the hospitality industry in the last few year
Prospective guests will spend quite some time researching hotels before deciding on one.
Traditionally, an asset manager’s role involved analyzing the costs of running a hotel.
Being a hotelier, you very well know that not all guests are going to be happy with your hotel.
In fact, many hotels shut down within the first year itself, and the reasons could be plenty: poor management, little-to-no revenue and inventory optimization.
Customer reviews greatly impact the reputation of a hotel - whether it’s positive or negative.And most customer feedback is generally posted on websites .
While it may help you to keep things running, this way of running a hotel will never help you find success.
The importance of marketing cannot be stressed enough.The hospitality industry aside, marketing.
The digital age is powering full steam ahead, bringing with it new developments. and innovations every day.
Any good hotelier would know that running a hotel is not just erecting a building, giving it a name.
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