Enrich your customer relationship
India is known for its unity in diversity. The varied states of India depicts its cultural fabric in a very exceptional way.
Coffee and chats always gel well with each other. Earlier, irani restaurants were popular.
Women are making their mark in every fields today. Right from sports, astronauts, mountaineers
A success story is always an inspiration but not without the gains and pains that are involved...
Hospitality industry has been changing rapidly over the last few years. ..
Jack of all, master of none is the popular saying. However, nowadays you need to be master of all, especially for successful business.
When you hear a name Lemon, it suggests an interesting twist of sour juice and pressing the fruit till its last drop to get the desired taste.
Internet has been used to its full potential by industry experts. arlier, used for browsing, networking and communication.
Some people are born to become successful by following the right methods.
Success stories are not built in the day and you cannot expect continuous boom in it.
India has a rich cultural and diversity. The grand history of India with plenty of monarchs ....
Hotel TaJ Mahal Palace and Beyond
When we hear the word ‘Taj’, the name itself is associated with legacy and regality. It is not only a five star hotel but a pride for every Mumbaikar!
Oberoi Hotels and Resorts is a well-known brand in the hospitality industry who has adapted to the changing dynamics of the hospitality industry.
Vithal Kamat is a popular name in the hospitality industry. The hotel industry dominated mostly by South Indians, was slowly but steadily occupied by a Mumbai man Vithal Kamat
Comparing and booking a hotel for your travel has become easy nowadays.
A person who stay in a hotel is called a guest and never a customer. Hence, hotels should ensure that they provide one of the best services to make their guests come back to them.
Internet has made things simple for us and you can now book a hotel within few clicks. We have several sites available, wherein we can compare hotels.
A survey by TripAdvisor found that 62% of their users prioritized recommendations by friends and family while planning a trip.
Like most hotels, your hotel probably also has a social media page.
When Online Travel Agencies (OTAs) first emerged, they were heralded as the best way to get customers to hotels.
Back in September, TripAdvisor announced that they would be bringing a whole host of changes to their platform soon.
Like any business, customer loyalty is an important factor in a hotel’s success.
Modern hoteliers have their hotels listed on multiple OTAs and also have a website and booking portal set up for direct bookings.
Your hotel probably gets its fair share of business travelers.They are no-nonsense guests traveling because of work.
When you run a hotel, you can control a few things - the guest experience, the inventory, the amenities etc.
The internet has revolutionized the world of hospitality for good.
Nothing speaks about the quality of a hotel than the guest experience it provides. A great experience means a happy guest, and happy guests are good for business.
Since being established in 2000, TripAdvisor has come a long way in building a platform that millions of travelers trust
Companies like AirBnB have revolutionized and disrupted the hospitality industry in the last few year
Prospective guests will spend quite some time researching hotels before deciding on one.
Traditionally, an asset manager’s role involved analyzing the costs of running a hotel.
Being a hotelier, you very well know that not all guests are going to be happy with your hotel.
In fact, many hotels shut down within the first year itself, and the reasons could be plenty: poor management, little-to-no revenue and inventory optimization.
Customer reviews greatly impact the reputation of a hotel - whether it’s positive or negative.And most customer feedback is generally posted on websites .
While it may help you to keep things running, this way of running a hotel will never help you find success.
The importance of marketing cannot be stressed enough.The hospitality industry aside, marketing.
The digital age is powering full steam ahead, bringing with it new developments. and innovations every day.
Any good hotelier would know that running a hotel is not just erecting a building, giving it a name.
How Digital India Has Changed the Indian Traveler Forever Not very long ago, the only way to travel for Indians
Just like everything else, Google Analytics data too has a dark side that every online marketer
With the advent of smartphones, social media has become as important as a refreshing cup of coffee. early in the morning. Social Media, without question, has become a significant part of our daily.
Earlier this week, Google introduced a new version of - People also search for box in the Google search results.